Last Updated: 09 Aug 2025
At Xclo – Simple Ad Tracking & Conversion Attribution (“Xclo,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service. By using Xclo, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
- Account Information: Name, email address, and login credentials provided during registration.
- Usage Data: Data related to clicks, impressions, conversions, and other analytics from your ad campaigns.
- Technical Data: Device information, browser type, IP address, and operating system.
- Payment Information: Processed through third-party payment gateways; we do not store sensitive payment details such as credit card numbers.
2. How We Use Your Information
We use the information collected to:
- Provide, operate, and improve our Service.
- Deliver ad tracking, conversion attribution, and performance analytics.
- Process payments and manage subscriptions.
- Communicate updates, service notices, and marketing (where applicable).
- Ensure compliance with legal obligations and prevent misuse of the Service.
3. Third-Party Services and AI Tools
- We utilize third-party applications and artificial intelligence (AI) systems to enhance analytics and reporting.
- Certain data may be transmitted to third-party providers for processing strictly related to customer services.
- These providers are obligated to handle data securely and in compliance with relevant privacy laws.
4. Payment Processing
- All payments are handled by third-party payment gateways.
- We do not store sensitive payment details (such as full credit card information).
- Payment information shared with the gateway is subject to the provider’s own privacy policy.
5. Communications
- We may send you service-related emails (such as billing, updates, or account notifications).
- Subscription-related information is intended only for the recipient and should not be shared with third parties.
- You can opt out of non-essential marketing communications at any time.
6. Data Accuracy and Limitations
- While we strive to provide accurate analytics and attribution, we do not guarantee 100% accuracy due to factors beyond our control (e.g., ad blockers, browser settings, third-party restrictions).
- Data is provided on a best-effort basis.
7. Data Security
- We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure.
- However, no system is completely secure, and we cannot guarantee absolute security.
8. Data Retention
- We retain your information only as long as necessary to provide our Service and comply with legal obligations.
- Data may be anonymized or deleted once it is no longer required.
9. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, correct, or delete your personal data.
- Restrict or object to data processing.
- Request a copy of the data we hold about you.
To exercise these rights, please contact us at the email provided below.
10. International Data Transfers
If you access Xclo from outside Indonesia, your data may be transferred and processed in other countries. We take steps to ensure such transfers comply with applicable laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be effective once published on our website. Continued use of the Service indicates acceptance of the updated policy.
12. Contact Us
For any questions about this Privacy Policy, please contact:
📧 Email: [email protected]
